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[Resolved] [Sound] Sound&notification problem

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skyethur USA Level 4 | All posts
ZenFone2 Bug Report
Model: -
RAM: 3G
Firmware/APP Version: 1.16.40.763
Frequency of Occurrence: Everytime
Rooted: Yes
APP Name: Sound&notification
Screenshot:
Last edited by skyethur on 2016/2/5 15:02

Every single time i tap new text message notification will say stop working. I want to change notification for text messages but always fails.. please help..
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IND Beta Tester | All posts
Last edited by adityamv79 on 2016/2/8 19:26

1)go to settings>apps>all>settings>clear data and cache
2)enter safe mode for a check.
  The link below shows you how to enter safe mode.
     http://www.asus.com//support/FAQ/1005163/
3)If that doesn't work, please do a cache wipe system
4)And lastly factory data reset
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skyethur USA Level 4 | All posts
adityamv79 posted on 2016/2/5 21:51
1)go to settings>apps>all>settings>clear data and cache
2)enter safe mode for a check.
  The link  ...

I clear the cache and still the problem persist and i dont want to do wipe system this looks like a bug not my fault.
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IND Beta Tester | All posts
skyethur posted on 2016/2/8 12:53
I clear the cache and still the problem persist and i dont want to do wipe system this looks like  ...

tried entering safe mode ?                             
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skyethur USA Level 4 | All posts
adityamv79 posted on 2016/2/8 03:27
tried entering safe mode ?

Yes i tried to enter in safe mode, you can see on the pic i posted and it is still the same. As soon as i tap the "new text"  it will say not working. So I think it is a bug.
Screenshot_2016-02-11-20-56-27.jpg
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IND Beta Tester | All posts
skyethur posted on 2016/2/12 15:12
Yes i tried to enter in safe mode, you can see on the pic i posted and it is still the same. As so ...

told u factory reset is  only real option for this
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skyethur USA Level 4 | All posts
Last edited by skyethur on 2016/2/13 23:51
adityamv79 posted on 2016/2/12 04:56
told u factory reset is  only real option for this

nah and if that didnt work?  will you pay me the damage of files? my files are my asset you can't just say factory reset it and I don't do backup here it did not work fine with me in the past. I am pretty sure this has to do with asus separating those email and text notification like F**k that I never seen that in flagship android devices as far as I know.
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IND Beta Tester | All posts
skyethur posted on 2016/2/14 15:44
nah and if that didnt work?  will you pay me the damage of files? my files are my asset you can't j ...

why i should i pay and wat damage are talking about u stupid
don't u even take backup of files
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hello skyethur
The settings option "new text" is SIM related
I'm not sure what caused the problem, but have you tried removing the SIM card(or replace with a different one) and try again?
Also, does this problem occur recently or since you got the phone?
Thank you
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skyethur USA Level 4 | All posts
bill2_chang_ASUS posted on 2016/2/15 00:20
hello skyethur
The settings option "new text" is SIM related
I'm not sure what caused the problem,  ...

i have tried using this sim card on my other phone  which is the LG Optimus G Pro E980 and did not have text notification problem at all. and I will try to use other sim card on this phone and see what happens.

This happens when I updated to new firmware because when I got this phone I was able to change the notification using same sim card. I have MetroPCS sim card here in the USA.
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