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[More Information Needed] [Signal/ Connection] Low Wifi speed when Bluetooth turn ON

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brotzus CZE Level 1 | All posts
ASUS Max Bug Report
ZF Model: ZB633KL
RAM: 4G
Firmware/APP Version: 16.2018.1912.55-20191123
Frequency of Occurrence: constant problem
Rooted: No
APP Name: -
Screenshot: -
Hi,at first, sorry for my english, now to my problem:


When i was upgrade my phone to Android 9 , there was a problem with Wifi speed. When i turn ON Bluetooth, Wifi speed is about 90% lower. When i turn OFF, it is good again.
I read this problem was solved about year ago, but i still have this problem.
When i bought this phone, there was Android 8 and I have no problem with this.

Thanks a lot for your advices.

Props
TWN Moderator | All posts
Last edited by Selena_ASUS on 2019/12/18 11:34

Hi brotzus

We are sorry to hear that you are having this issue
Please check it in safe mode. (
https://www.asus.com/support/faq/1005163)
Does this problem appear when you connect in different wifi?
Couldyou show me your screenshot of wifi when you encounter this problem?
(Network&internet>Wi-Fi> Network details )
Please help to confirm, thank you
Props
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