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[More Information Needed] [System] Random vibration while talking on the phone

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RUS Level 1 | All posts
Hello to all! Selena_ASUS, I confirm this problem on the latest firmware build OPTM1.WW_Phone-16.2018.1908.48-20190816. And, as Beetroot wrote, it have been solving by disabling the touch vibration, but this action also disable vibration when the other side picked up the phone. So I think this is a bug.
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Beetroot POL Level 1 | All posts
Hi Selena,


Thank you for update which went smoothly.
After update random vibration are gone. 
BUT still there are single vibration when I'm talking on the phone and with screen off I touch the screen at places where buttons are (places where buttons are when screen is on). Sometimes I activate single vibration with my ear. 
BUT it's acceptable for me. I'm satisfied.
Thank you again. 

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Beetroot POL Level 1 | All posts
Hi Selena,
My last post seems to be lost somehow. I hope this won't. 
I updated phone without problem.
Now random vibration is gone.
Sometimes when I touch the screen with finger or ear (screen off when speaking) there are single vibration. I noticed that it is when I touch the screen in places where buttons are (I mean when screen is on there are buttons keyboard, speaker...). But overall it's ok for me. Thank you again.
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RUS Level 1 | All posts

Hello, where did you get an update?
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TWN Moderator | All posts
Beetroot posted on 2019/10/14 01:08
Hi Selena,
My last post seems to be lost somehow. I hope this won't. 
I updated phone without p ...

Hi Beetroot

I'm glad that your issue has been resolved
Thank you for sharing your solution with the rest of the forum members
Thank you
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TWN Moderator | All posts
artyom.zhurkin posted on 2019/10/8 21:24
Hello to all! Selena_ASUS, I confirm this problem on the latest firmware build OPTM1.WW_Phone-16.201 ...

Hi artyom.zhurkin

Did you encounter the problem in latest version?
Please check the update on official website.
https://www.asus.com/Phone/ZenFone-Max-M2/HelpDesk_BIOS/

Thank you
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RUS Level 1 | All posts
Last edited by artyom.zhurkin on 2019/10/15 10:25
Selena_ASUS posted on 2019/10/15 05:57
Hi artyom.zhurkin

Did you encounter the problem in latest version?

Hello, Selena! Yes, as I wrote about it. The firmware build OPTM1.WW_Phone-16.2018.1908.48-20190816 is currently the latest available version.
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TWN Moderator | All posts
artyom.zhurkin posted on 2019/10/15 14:31
Hello, Selena! Yes, as I wrote about it. The firmware build OPTM1.WW_Phone-16.2018.1908.48-20190816 ...

Hi artyom.zhurkin

Good day
Would you please help to check the message in box and kindly respond if possible.

Thank you
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I have same issue ,we can't do nothing  , if we just hold closely to ear it just vibrates randomly , we thought some other call coming up ❕
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