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[Replied] accelerometer gyroscope not working on ZS550KL Oreo

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ZenFone 3 Bug Report
Model: ZE552KL
RAM: 4GB
Firmware/App Version: UL-Z018-WW-80.30.123.118-user
Location: PH
Frequency of Occurrence: -
Rooted: No
App Name: Sensor Test
Screenshot:
Description: Sorry for the bad English
Anyone knows how to fix the accelerometer gyroscope? I already try re apply the update zip and other sensor test app...
The red dot means unsupported..
Last edited by jfelmoranotubog on 2019/1/23 23:37

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TWN Moderator | All posts
Hi jfelmoranotubog

Good day
Please help me run the SMMI test to verify if the hardware of gyroscope can function normally. For instructions please refer to the link below:
http://www.asus.com/zentalk/foru ... &highlight=SMMI

Thank you
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Selena_ASUS posted on 2019/1/25 16:18
Hi jfelmoranotubog

Good day

Good Day Selena ASUS..
I tried the SMMI Testing the 1st up to 4th Testing was Fast but in Compass always on Loading state..
Sorry for the bad English..
Time ECOMPASS TESTING
Screenshot_20190128-234645.jpg

Screenshot_20190129-000522.jpg
Is this Normal on Testing??
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TWN Moderator | All posts
jfelmoranotubog posted on 2019/1/29 00:12
Good Day Selena ASUS..
I tried the SMMI Testing the 1st up to 4th Testing was Fast but in Compass  ...

Hi jfelmoranotubog

I would suggest you to send the phone to your nearest repair center for checkups
http://www.asus.com/support/Service-Center-All-Countries/
Sorry for any inconvenience.
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Last edited by jfelmoranotubog on 2019/2/2 02:17
Selena_ASUS posted on 2019/1/30 11:38
Hi jfelmoranotubog

I would suggest you to send the phone to your nearest repair center for checku ...


I tried ask them about the problem they said wait until the new Update..
This are the problem on my Zenfone
1. Automatic shutdown then need to connect the charger to Turn it On.
2. The Accelerometer problem.
3. Failed to complete the add finger Scanner lock ( but work properly on my old updates )

How to downgrade? The Asus Zenfone..
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