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[Replied] [System] Bootloop all of a sudden!!

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shaieyalis ISR Level 2 | All posts
ZenFone2 Bug Report
Model: ZE551KL
RAM: 3G
Firmware/APP Version: WW-21.40.1220.1794
Frequency of Occurrence: new
Rooted: Yes
APP Name: -
Screenshot: -
Dear friends,

My ZE551KL got stuck today. I re-started it and ever since it bootloops. I am able to reach recover mode, I tried:

- wipe cache
- wipe partition/factory reset
- flash firmware from SD card.

Unfortunately none of these helped. I contacted ASUS support chat, they say sent the device for service. Since this means about 2 months in my case, does anyone has any suggestion I can follow? some other solution? I did see several threads saying adb files and fastboot but I'm not familiar with these. If there's a step-by-step tutorial I believe I can make it.

Please note that I did not upgrade lately, the device did not fell and nothing special happend today. it came out of no where....

Any help is appreciated. thank you all !

Shai E.
Props
Hello shaieyalis
I would suggest to send the phone to your nearest repair center for check ups
http://www.asus.com/support/Service-Center-All-Countries/
Thank you
Props
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