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[Replied] [System] NOT RECEIVING SMS/MMS

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sourabh.panse IND Ban access | All posts
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OTHERS Level 4 | All posts
Did you make hard reset after update? You must make hard reset to get off Asus Messenger app and use only Google Messenger. When you update without reseting, two apps are in conflict.
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IND Level 4 | All posts
Last edited by ravirocks411 on 2016/7/4 14:15

Please check your msg center no. And confirm it with your operator.Go to messaging then open settings then text messaging and then SMSC settings and confirm that No.with your operator.
Screenshot_2016-07-04-14-11-53.jpg
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IND Moderator | All posts
Hi Sourabh,

Just check your SMSC settings.

Check if the SMSC number is proper of you can do it manually.
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USA Level 1 | All posts
Check the Auto-start Manager.  Make sure the messaging app is allowed to auto-start.  Then make sure in the settings (also in Auto-start Manger) that the "Clean up in suspend" is not selected.  Then restart your phone.

This is what worked for me.  I actually just allowed all apps to auto-start (both downloaded and preloaded) and my phone is working great now.  I was have a terrible time not getting SMS / MMS and even Calls if the phone was in suspend (screen off).
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