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[More Information Needed] [App] Notification Problem

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RJF_101 USA Level 1 | All posts
ZenFone2 Bug Report
Model: -
RAM: 3G
Firmware/APP Version: 5.0.2
Frequency of Occurrence: 850Hz
Rooted: Yes
APP Name: -
Screenshot: -
Just recieved my laser but some of my apps dont show the notifications in the notification bar or even on the icon. How i can i fix this. I also updated zen UI but now i cant swype down from anywhere on the homescreen to get the notification bar how i do i change that back?
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IND Beta Tester | All posts
Hey RJF can you post screenshot or video ?
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CAN Level 2 | All posts
I have the same problem with my Asus Zenfone 2 Laser.
Screenshot_2016-02-12-15-29-55.jpg
Screenshot_2016-02-12-15-29-58.jpg
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IND Beta Tester | All posts
SaminY posted on 2016/2/13 04:36
I have the same problem with my Asus Zenfone 2 Laser.

Hi RJF and saminY

Try steps below
1)setting-->sound and notification-->app notification --> whatsapp > block off.

2)setting-->sound and notification-->notification access -->Asus launcher.

3) Try enabling app in auto start manager.

4)Reboot your phone.

5) Perform a cache wipe of phone through system recovery.
  http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=9229
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Hello RJF_101 and SaminY
Please follow the steps posted by adityamv79
Please reply if you have made any progress, thank you.
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USA Level 2 | All posts
Every time I go through these steps and tap on "New Text" The system settings or what ever it is crashes.  There are serious issues with this phone that make it rather unfriendly.
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Hello GRB
Yo can refer to the thread below with the same issue as yours, but the author of the thread has discovered the solution himself
http://www.asus.com/zentalk/foru ... page%3D1&page=1

Thank you
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CAN Level 2 | All posts
Last edited by SaminY on 2016/2/25 19:38

I had already checked all those settings you mentioned in step 1 to 3.  The problem is not with WhatsApp, it is within a folder on any app.  If I take those apps out of the folder, they show their notification, but inside a folder, their notification shows once then it disappears.  I have to move one app icon for the notification counts to appear again.  Then as soon as I get out of the folder & back in the folder again the notification counts are gone.  This is a UI bug, not related to caching.
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USA Level 2 | All posts
bill2_chang_ASUS posted on 2016/2/23 02:16
Hello GRB
Yo can refer to the thread below with the same issue as yours, but the author of the threa ...

Not sure what problem was solved.  I guess he changed the SIM to solve the problem.  Unfortunately I only have one SIM card.
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