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[Resolved] [Sound] Sound&notification problem

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skyethur USA Level 4 | All posts
Last edited by skyethur on 2016/2/18 04:47
bill2_chang_ASUS posted on 2016/2/15 00:20
hello skyethur
The settings option "new text" is SIM related
I'm not sure what caused the problem,  ...

I finally figured out the solution by stumbling other issues i had. What happened was that I disabled the built in messaging app on this phone, i use Go Pro SMS app as my primary messaging app and that disabled the "new text" notification button. So now issued solved Yey!!
Just sad how Asus do not know how their apps and other issues go wrong where they are the ones who manipulate the system and such. I dont know if this is andorid end or Asus end.
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skyethur USA Level 4 | All posts
bill2_chang_ASUS posted on 2016/2/15 00:20
hello skyethur
The settings option "new text" is SIM related
I'm not sure what caused the problem,  ...

I was able to acces the notification opion by enabling the built in messaging app but once i tap the sound i want, it did not change the option i made.
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skyethur posted on 2016/2/19 02:07
I was able to acces the notification opion by enabling the built in messaging app but once i tap t ...

Hello skyethur
I've been testing this issue with the same model ZE551KL but can't duplicate the issue
the setting will change to the sound I chose. Have you updated to the latest firmware?
Thank you
Screenshot_2016-02-23-15-05-24.jpg Screenshot_2016-02-23-15-05-28.jpg

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Hello skyethur
If you are using a third party sms app
The setting can only be altered when selecting options from "media storage"
any other options will not change the settings, thank you.
Screenshot_2016-02-24-14-28-42.jpg
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skyethur USA Level 4 | All posts
Last edited by skyethur on 2016/2/24 00:39
bill2_chang_ASUS posted on 2016/2/23 22:32
Hello skyethur
If you are using a third party sms app
The setting can only be altered when selecting ...

Yes I am on the new firmware update recently and yes I am using Go SMS Pro but I do not have that options you have on which storage to choose from. I only have "System ringtone" and "music" options when i want to change ringtone.. I will post pictures for further info.

I have tried both system ringtone and music ringtone but it did not change my selection it is still on "new message" sound.

Photo 01

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Photo 05
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Hello skyethur
Have you tried disabling Go SMS Pro then change the settings?
Thank you
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skyethur USA Level 4 | All posts
bill2_chang_ASUS posted on 2016/2/25 00:47
Hello skyethur
Have you tried disabling Go SMS Pro then change the settings?
Thank you

Problem solved.  I have to clear cache or reinstall the go sms pro just to get the "media storage" selection for text notification. Now, I can change the text notification sound. Thanks.
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