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[Replied] [System] External Speaker Locks the Screen

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fEaRz BRA Level 1 | All posts
ZenFone2 Bug Report
Model: -
RAM: 3G
Firmware/APP Version: V1.16.40.763
Frequency of Occurrence: stock
Rooted: Yes
APP Name: -
Screenshot: -
Hi,

When I try listen an audio from any source like (WhatsApp, Phone Call), the screen locks itself (become black) and I have to wait the audio finish to re-use the phone.

I cant for example: cancel a phone call, because I cant acess the phone.
Props
Hello fEaRz
Does pressing the power button work to wake up your phone?
Please help me run the SMMI test to verify if the hardware can function normally. For instructions please refer to the link below:
http://www.asus.com/zentalk/foru ... &highlight=SMMI

Thank you
Props
fEaRz BRA Level 1 | All posts
Proximity Sensor Fails. There is any way to fix it?
Props
Hello fEaRz
If it's a hardware issue, I would suggest to send the phone to your nearest repair center for check ups
Thank you
http://www.asus.com/support/Service-Center-All-Countries/
Props
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