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backstage.rob USA Level 1 | All posts
ZenFone 3 Bug Report
Model: ZE552KL
RAM: 2GB
Firmware/App Version: Android 8
Location: -
Frequency of Occurrence: Always
Rooted: No
App Name: Messages
Screenshot: -
Description: 4.6.375
Messages notification not going away. Always says 1. Cleared data, cache, forced stop, uninstalled, installed different sms (hated interface), installed messages, reverted to older version...
Still there. Think someone hacked my sms.
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TWN Moderator | All posts
Hi backstage.rob

What's your phone’s firmware version (Settings > About phone> Build number)
Did you encounter the problem in other app?
To ensure the prompt delivery of App notifications, please check again .
Possible reasons for not receiving notifications:
1.You have disabled notifications in the App settings.
2.You have unchecked Show notifications in System settings > Apps
3.Make sure  power saving and battery optimization mode is turned off.

Thank you
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FRA Level 4 | All posts
Try to delete or archive all your message conversations.
Try to read them one by one again ...
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