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[Replied] [ASUS WiGig Display Dock] WiGig display dock not showing in connections

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afnan.zakaria BRN Level 1 | All posts
ROG Accessories
Firmware/App Version: OPM1.171019.026.WW_Phone-15.1630.1903.89-0
Frequency of Occurrence: All the time
App Name: Wigig connections
Screenshot: -
I have the exact same problem as https://www.asus.com/zentalk/in/thread-267376-1-1.html

I haven't been able to connect to the Wigig dock ever since I bought it. I have updated to the latest firmware, and still the dock doesn't show up when I turn on WiGig in my settings,


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TWN Moderator | All posts
Hi afnan.zakaria,

We would suggest you follow the manual and check if it can be connected.
For details on how to connect, you can find the WiGig manual here: https://www.asus.com/Phone/ROG-Phone/HelpDesk_Manual/
If it still does not show in the connection list, we would suggest that you have the unit sent in for an assessment and servicing where necessary.
The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/

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