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[Replied] Camera

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bilalquraishy99 IND Awaiting verification | All posts
ZenFone 3 Bug Report
Model: -
RAM: -
Firmware/App Version: -
Location: -
Frequency of Occurrence: -
Rooted: -
App Name: -
Screenshot: -
Description: -
How do I reinstall the camera app.. I cant uninstall or disable the app so guide me through it
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TWN Moderator | All posts
Hi bilalquraishy99

Good day
Please kindly provide me your phone’s model firmware version.
Are you talking about original camera?
You cant uninstall updates from playstore. You can only clear data and clear cache.

Thank you
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bilalquraishy99 IND Awaiting verification | All posts
This is the specs.. I tried clearing cache and memory but it doesn't fix the problem and yes its original rear camera of asus.. Let me also inform you about why i am so sure about the software issue and not the hardware(camera) its because after clearing cache and restarting cell phone by opening the camera app i can take clear pics (will send screenshots in next comment) for almost gud 5 minutes but then after that the problem still arises.. So that made me sure that its a software problem with which the service centre is also not assisting me with..
Screenshot_20190116-044041.jpg
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bilalquraishy99 IND Awaiting verification | All posts
Model: Asus Z012DB
RAM: 4GB
Firmware: Oreo 8.0/Camera app has 3.0
Location: India
Frequency: I dont know
Rooted: NO
App name: PixelMaster
Screenshot: attached in previous reply
Description: Given in previous reply.


Thank you
Props
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