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[Resolved] [App] Unlock Device App does not unlock bootloader - fails every time

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pantat CAN Level 1 | All posts
ZenFone 3 Bug Report
Model: ZS550KL(Deluxe)
RAM: 3GB
Firmware/App Version: WW-80.30.123.118
Location: -
Frequency of Occurrence: -
Rooted: No
App Name: -
Screenshot: -
Description: Unlock Device App does not unlock bootloader - fails every time
Using the UnlockTool from 2016/11/11 (latest version available on the ASUS website) I am unable to unlock the bootloader on my ZS550KL. Screenshots attached. Please advise how I should proceed, as this is being done on a factory reset phone with nothing installed on it yet.
Screenshot_20181217-120958.jpg
Screenshot_20181217-120941.jpg
Props
TWN Moderator | All posts
hi pantat

Good day.
Please kindly provide your serial number in box.

Thanks and have a nice day.
Props
TWN Moderator | All posts
Last edited by Selena_ASUS on 2019/3/13 10:22

Hi pantat


New unlock tool already uploaded to official website, please check the link below and try to unlock again.
https://www.asus.com/Phone/ZenFo ... /HelpDesk_Download/
Sorry for any inconvenience this may cause.
Props
pantat CAN Level 1 | All posts
The update worked this time around. Thanks!
Props
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