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[Replied] [System] Brand New ASUS VivoBook Pro 15 N580GD Won't Turn On!!

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gundelfingen USA Level 1 | All posts
NB Bug Report
System: Windows 10
Battery or AC: AC
Description: Brand New ASUS VivoBook Pro 15 N580GD Won't Turn On!!
Model: ASUS VivoBook Pro 15 N580GD
Frequency of Occurrence: Always
Reset OS: No
Screenshot: -
Last edited by gundelfingen on 2018/12/16 18:13

I just bought an ASUS VivoBook Pro 15 N580GD. I am a ASUS user for quite a while now, since 2012 actually.Everything was fine until I was playing a game and BAM! Laptop shut down. When I press the power button a very low beep sound can be heard and the operating light turns on for a second and nothing happens.


I searched the internet found some solutions but nothing worked for me. What I did:
Removed battery by open up the back
Reseated RAM
Pushed and hold down the power button 5 minutes with and without AC and Battery.

I do not think that I burned something but still can not figure out what the problem is. I still have the warranty but I assume that it is a very small issue and wanna take care of it before going to the service.

I will appreciate any kind of help.

Cheers.
Props
IND Level 5 | All posts
is  charging  working ? without poweron .
Props
TWN Moderator | All posts
Hello gundelfingen,
Below link is for your reference,
https://www.asus.com/support/FAQ/1014276/

I suggest to send the device to local service center for further investigation.
Thank you for messaging us.
Props
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