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[Resolved] [System] asus zenfone 3 deluxe android oreo unlock tool doesn't work

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stevene3 USA Level 1 | All posts
ZenFone 3 Bug Report
Model: ZS570KL(Deluxe)
RAM: 6GB
Firmware/App Version: WW_15.0210.1808.70_0
Location: United States
Frequency of Occurrence: Constant
Rooted: No
App Name: unlock device tool
Screenshot:
Description: happens every time I try to use it regardless what connection I use it on
Last edited by stevene3 on 2018/9/29 19:22

every time i try to unlock the phones bootloader i keep getting an error tried multiple times on multiple connections



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TWN Moderator | All posts
HI stevene3

Which version of unlock tool are you currently on?
Could you show me your error screenshot and provide me your serial number by message?
Thank you
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stevene3 USA Level 1 | All posts
Selena_ASUS posted on 2018/10/1 02:38
HI stevene3

Which version of unlock tool are you currently on?

the error is the screenshot shown on the thread and im on the latest android oreo unlock tool thats put out straight on the asus zenfone 3 deluxe site i'll pm you my phones serial number via pm
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TWN Moderator | All posts
stevene3 posted on 2018/10/2 01:18
the error is the screenshot shown on the thread and im on the latest android oreo unlock tool that ...

hi stevene3

Thanks for your feedback
We have already reported this issue back to our tech team
We will get back to you if there is anything coming up.
Thank you
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stevene3 USA Level 1 | All posts
Selena_ASUS posted on 2018/10/2 01:47
hi stevene3

Thanks for your feedback

ok thank you I'll be here waiting for an update
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TWN Moderator | All posts
Last edited by Selena_ASUS on 2018/10/5 10:52
stevene3 posted on 2018/10/3 01:12
ok thank you I'll be here waiting for an update

hi stevene3

Could you help me to confirm the version of unlock tool?
Unlock Tool (PRO)  or Unlock Tool?

Please try clearing app data of the unlock tool, and then try changing a network environment and try again.
If the problem still persist , please describe more detail of the process,thank you
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stevene3 USA Level 1 | All posts
Selena_ASUS posted on 2018/10/4 21:33
hi stevene3

Could you help me to confirm the version of unlock tool?

im using the non pro version of the latest version as i don't have the SnapDragon 821 i have the 820 variant and i have cleared the app data and cache factory reset my phone even and changed networks multiple times each time giving me the same error as shown in the img above in app info the version states 9.0.0.3 it was released on 2018/05/31


don't know how to be more specific than that
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AUS Level 1 | All posts
Hi, i am also getting this issue, after it goes to "you have no entered the device pin to verify your device, do you still want to unlock your device?" i click ok (i don't have a pin) it says please wait and then "failed to unlock device, please try again later

Tried multiple networks aswell, i am from Australia.
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stevene3 USA Level 1 | All posts
yeah and even after all this time still no "update" on the matter
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AUS Level 1 | All posts
doesn't work for me either in Australia
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