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[In Process] [Camera] Front to rear switch icon/button missing

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fikriarifin89 MYS Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 3G
Firmware/APP Version: 2.19.40.18
Frequency of Occurrence: 2.3
Rooted: Yes
APP Name: Camera
Screenshot:
hi.. i got a problem with the camera switch icon missing as shown in the screenshot. i've already uninstall updates & redownload them but still persist. and i even reset the phone but still the same. i even try to use google camera but the switch icon also not there and have tried to use Mirror app and it said "mirror application need to use front camera." Please help to solve this. TQ
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MYS Level 1 | All posts
I got the same issue with my NEW zenfone2. please help.
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TWN Beta Tester | All posts
Try to install latest beta version: http://www.asus-zenfone.com/2015 ... eta-slowmotion.html
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USA Level 2 | All posts
I don't have this problem, go to Asus Service Center.
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TWN Moderator | All posts
Dear all,

Thanks for your feedback

We have already reported this issue back to our tech team

We will get back to you if there is anything coming up.

Could you test for me by going to calculator and press ".12345+= " and test VGACamCapture_Test?

thanks for your assist.
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TUR Level 1 | All posts
FYJ_ASUS posted on 2015/6/30 16:38
Dear all,

Thanks for your feedback

I have the same problem.Make my test results, I am sending screenshots.
Screenshot_2015-09-19-12-13-23.jpg
Screenshot_2015-09-20-08-28-05.jpg
Props

I got the same issue with my  AUSU_Z00AD. .
Props
I have trying
Please fix it
Tolong ya gan.. (peace)
Screenshot_2015-12-24-16-38-21.jpg
Screenshot_2015-12-24-16-38-15.jpg
Props
USA Level 1 | All posts

zenfone 2 laser 5500kl switching icon camera missing

Last edited by angelz on 2016/2/21 18:16

i got also the same issue i dont know why.. latetly im still using it.. then suddenly when i click the camera icon.. my camera failure to lauch then i've read a notification message some other application use your camera try to reboot your phone.. after i try the reboot my phone and i click the camera icon again it was successful but the problem is the switching icon camera now missing.. pls .. help...
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