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[Replied] ASUS ZENFONE 2 LASER STRUCK ON LOGO

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babuarmahesh IND Level 1 | All posts
ZenFone2 Bug Report
Model: ZE550KL
RAM: 2G
Firmware/APP Version: faazgu033983
Frequency of Occurrence: 1.2ghz
Rooted: Yes
APP Name: -
Screenshot:


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ITA Level 5 | All posts
Last edited by Johnny98 on 2017/3/25 22:48

Hi!I suppose that your phone goes in bootloop!To solve the problem you need to download(reinstall) the last firmware from here: http://dlcdnet.asus.com/pub/ASUS ... 58448956.1483135120


Next,copy the file on your SD card!
Turn on your phone in recovery mode, (power button and volume - ) and install the . zip that you have downloaded and install it!( To install the zip , you need to select install update from SD CARD)
This procedure don't delete any file(photo,video,games,music) from you phone
If something is not clear please reply ,and I will help you!  
Props
IND Moderator | All posts
Hi Babuarmahesh,

Kindly visit the service center and get the device checked.

Here is the link for the same

http://www.asus.com/in/support/Service-Center/India
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