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[Resolved] [System] No longer change Notification sounds

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captain.brian USA Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551KL
RAM: 3G
Firmware/APP Version: WW_21.40.1220.1794_20160722
Frequency of Occurrence: 4G
Rooted: Yes
APP Name: -
Screenshot: -
Last edited by captain.brian on 2017/1/22 12:34

All of a sudden the phone changed my notifications sound and there is nowhere to select or change the sound. I can change the ringtone and new mail, but no option for notifications. I can't hear the mild tone now and miss the push notifications. Any idea what changed or more importantly how to change the sound? I did a system restore, which was more problems than it was worth, and still no selection to change notifications sounds! The individual apps don't have an option for notification sound.

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GBR Level 1 | All posts
I also have the same problem. Where have the settings gone?.
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TWN Moderator | All posts
Hi captain.brian,

Do you mean that you don't have default notification ringtone in settings>sound notification?

Please take a screenshot of sound  & notification.

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captain.brian USA Level 1 | All posts
This my sounds & notifications
Screenshot_20170123-122421.jpg
Screenshot_20170123-122429.jpg
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captain.brian USA Level 1 | All posts
FYJ_ASUS posted on 2017/1/23 03:28
Hi captain.brian,

Do you mean that you don't have default notification ringtone in settings>sound n ...

Any idea? Any other info needed?
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Hello captain.brian
May I ask that do you have Asus mail or Asus messaging installed? If yes, please uninstall them and install the Google counterpart instead, thank you
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captain.brian USA Level 1 | All posts
Thank you. I am using both Google apps, but had Asus messenger installed. I uninstalled Asus messenger and I now have the " Notification" sounds setting. 
Thank you for your expertise.
Props
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