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[More Information Needed] [Camera] Camera Quality Decreased Since MM Upgrade

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gjezekiel CAN Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551KL
RAM: 3G
Firmware/APP Version: WW21.40.1220.1794/2.0.33.0_160616
Frequency of Occurrence: LTE?
Rooted: Yes
APP Name: PixelMaster
Screenshot: -
Since the Android MM upgrade the camera quality of my wife's ZE551KL has been decreased. It has noticible grain/pixelation regardless of the setting. Same environment, didn't produce this before the upgrade.

We have:
Turned off/on/manually adjusted picture optimizations
Cleared camera app cache, uninstalled, reinstalled, etc
Formatted phone and reinstalled latest zip of MM firmware
Tried SMMI test, all hardware checked out
Props
Hello gjezekiel
Is your camera app updated to the latest?
The latest version of the camera app is 2.0.66.0
Have you tried changing the camera resolution settings?
Also, which mode are you referring to on the degraded camera quality?
Do you have comparison photos? It would be very helpful for us to analyze the differences
Thank you
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gjezekiel CAN Level 1 | All posts
Hi Bill,

The app version is 2.0.66.0_160616. We've noticed this on Auto, and Super Resolution modes. We've tried both 13 and 10mp modes. I will ask her for some pictures outlining the change and post back.

Thanks
Props
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