Release Note


[Resolved] Overheating ZenFone 5

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drshtmstry IND Level 5 | All posts
Last edited by drshtmstry on 2015/5/15 13:22

I noticed that my phone is overheating from last week.
Before that, with normal usage it wa heating moderately but from last week it is too much.
It feels like burning when I hold my phone.Mostly aroud the part where camera lens is.
Any solution, please???
IND Level 2 | All posts
check whether power saver is on or not
when i use mobile data battery will drain very quickly ... it last for 3 r 4 hrs only....
and over heating also occurs
IND Dr. Zen(IN) | All posts
download cooler master and cool down the device when overheated.
It really works!
IND Level 5 | All posts
put your phone in freez
that will help your problem
IND ZenCare | All posts
Dear User,
sorry for the inconvenience caused to you,
suggest you to follow below steps and confirm,
1. check with latest OTA update version:
2. latest ZenUI/APP update and confirm.
3. perform factory reset after data/app backup.
if you still find the issue, suggest you to take data backup and visit nearest SERVICE CENTER for support.
IND Beta Tester | All posts
Try wiping cache from recovery mode, this solved heating issue for many users
IND Level 2 | All posts
Try using phone in safe mode see if it resolves the issue. if it does start removing third party apps that are causing this .
if the issue still occurs .. see the version that you are in and look for release note for any known issues.

Safe Mode :

press the power button  > when you see options like poweroff ,restart ,aeroplane mode > hold the power off option for few seconds
a new window will pop-up asking if you want to recovery/safe mode click ok

when you restart phone normaly it will be back to normal mode.

Hope this helps!!!
debopriyobasu posted on 2015/5/15 14:53
download cooler master and cool down the device when overheated.
It really works!

just because your phone is rooted..........
IND Level 2 | All posts
I'm having the same heating issue with games !!!
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