Release Note

[Resolved] [Screen/ Touch] Calling sensor not working properly

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rushikeshinde IND Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
Firmware/APP Version: Latest
Frequency of Occurrence: Dont no
Rooted: Yes
APP Name: Sensor
Screenshot: -
Hi Team,
When i make calls screen went off  automatically. And the screen turn on only after the receiver cuts the call.
I tried tapping on screen and even tried clicking power buttun but screen not turning on.

Kindly help
IND Dr. Zen(IN) | All posts
   This reply is the best answer.   
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IND Dr. Zen(IN) | All posts
Try this,
Open Contacts>Tap on 3 vertical dots>Settings>Call screen settings>Uncheck Turn on proximity sensor
By the method above specified the screen won't turn off during call and it may drain battery during long calls
so i recommend you to try a bluetooth headset if possible
IND Level 2 | All posts
Hey bro.
I think your screen guard or temper glass is on proximity sensor try removing your screen guard.
Hope it resolves your issue
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