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[Replied] [System] Bootloop w/o rooting!

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pran.lawate IND Level 1 | All posts
ASUS 5 Bug Report
Model: ZC600KL
RAM: 2G
Firmware/APP Version: 3.24.40.87 lollipop 5.0
Frequency of Occurrence: 1.2 Ghz
Rooted: No
APP Name: Zenfone
Screenshot: -
Issue started After a week of 3.24.40.87 firmware update
Have no idea what caused this...
The issue~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
wen phone starts after completely powering off it stucks in bootloop nd heats up wen stuck at asus logo.
initially it used to start aftr 4-5 avg attempts.
i did wipe data/factory reset from recovery mode once after the issue showed up
workd fine aftr first boot untill i installed all my previous apps nd restarted.

so i avoided to power off for weeks
nd thanx to our great unstable lolipop which crashes nd freezes all the time i had to power it off forcefully(pressing power key 6 sec)
now it doesnt start at all
i did factory reset again
stil no use
i have access to recovery mode. What should i do?

Props
IND Level 3 | All posts
Try safe mode if problem persists then you may sideload the same version using PC
Props
Use ADB sideload download the previous firmware with boot image and flash in your phone. Or take to service centre they will also do the same.
Props
IND Dr. Zen(IN) | All posts
Last edited by Nithin Gopal on 2016/3/31 01:52

Refer this thread bro
http://www.asus.com/zentalk/foru ... &highlight=bootloop
follow the instuctions and try it yourself
if no hope visit the service center
http://www.asus.com/in/support/Service-Center/India
Props
pran.lawate IND Level 1 | All posts
MMKHAIRDI posted on 2016/3/31 00:36
Try safe mode if problem persists then you may sideload the same version using PC

how to get into safe mode?
do asus zenfone 5 even hv safe mode ??
Props
pran.lawate IND Level 1 | All posts
saurabhguttedar9 posted on 2016/3/31 01:13
Use ADB sideload download the previous firmware with boot image and flash in your phone. Or take to  ...

I'll check it out...
cn u gv me any link with steps for adb sideloading
i m no expert using adb..so it will b btr to follow steps
Props
pran.lawate IND Level 1 | All posts
Nithin Gopal posted on 2016/3/31 01:50
Refer this thread bro
http://www.asus.com/zentalk/foru ... &highlight=bootloop
follow the instuctio ...

thnx for the link.. bt the link is for zenfone 2..will the same work for 1st gen asus device?
Props
IND Dr. Zen(IN) | All posts
pran.lawate posted on 2016/3/31 08:47
thnx for the link.. bt the link is for zenfone 2..will the same work for 1st gen asus device?

try it and reply,
it should work
Props
IND Moderator | All posts
Hi pran,

As you have tried all the steps even factory reset & still your device is getting into bootloop frequently then we would advice you to Kindly visit the nearest Authorized Asus Service center to have a check on your device.

Click Here

Note: Try locating with the nearest Pin Code.
Props
Yes now take your device to service centre cause adb sideload is bit different and little knowledge is needed in it. So as ARP_ASUS adviced you take ur device to nearest service centre
Props
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