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[Reported] Mic problem after update

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alekh189 IND Level 4 | All posts
Problem with my zenfone ze550kl after update
Microphone of my zenfone doesn,t  work properly when i m on call it capture outside sound more microphone became less sensitive
During call microphone doesn,t capture voice the bottom side microphone may be when i turn speaker option on it capture sound but when speaker is off it became less sensitive
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TWN Level 1 | All posts
Welcome on board with this failure.  No official solution since the very beginning of February
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USA Level 3 | All posts
my phone same problem ze550kl after update please solution quickly
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COL Level 1 | All posts
I have this problem since the last week, is very annoying i need my phone to work, actually is a paperweight
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CAN Level 1 | All posts
Also having this problem. Please advise.
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IND Moderator | All posts
Hi alekh,

This issue has been already highlighted to the developer team & they are working for a fix.

You can try the below screenshots & try changing the same, check if it improves the Mic issue.
Mic Dial.jpg
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IND Moderator | All posts
Hello alekh,

An Update for ZE550KL has been Rolled out, check for updates which firmware version is 1.17.40.1234_20160304.
This Update contains MIC issues and other miscellaneous fix.
Kindly update and share your feedback for the related issue.
Make sure after performing firmware update, we would suggest you to perform a wipe cache partition booting under recovery mode.

How to update firmware on my phone?

Firmware Issues and its Solution - PART I

Firmware Issues and Solutions Part II - Rooting, Custom ROMs, and more!!!
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