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[Monthly Essence] Best posts/articles of October - [ WEEK 3 ]  

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IND Level 1 | All posts
  How to change font color of lock screen.I am aware of changing wallpaper of lock screen but no option to change font color of digital clock displayed in lockscreen
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IDN Level 5 | All posts
when zenfone 4s a450cg,get theme engine like zenfone 5
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IND Level 4 | All posts
bhatsiva94 posted on 2015/11/14 08:54
After the latest updates my zenfone 2 has become slow and for the first time the message "unfortunat ...

Hi Siva,

Update your device with the latest firmware version.

Reinstall all the apps of your device.

Wipe cache partition.

If the issue persist, factory reset your device.
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IND Level 4 | All posts
jismy.jos posted on 2015/11/16 15:39
guys my ZenFone heats up after using it evn for 10-15 mins.... wot is the reason? plz giv a solution ...

Hi Jismy,

Zenfone is configured with Quad-Core processor, little warmness/ heating can be felt at backside while using the phone which may vary depending
upon the CPU usage and ambient environment. but no need to worry about it as all Product passed safety & security test.

To minimise CPU usage follow below steps:
1. Enable “Powersaver” (Settings >Power management)
2. Close apps that are not used (bluetooth, WiFi, GPS, etc.)
3. Boost memory when you see memory consumes is high with no app running,
4. check for background running applications, stop/disable unwanted apps, you can also  manage background running apps from auto-start manager.
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IND Level 4 | All posts
Guest##313972 posted on 2015/11/25 08:11
My asus zenfone 2 laser ze500kl is battery 2070mh can i use 3000mh battery

Hi Guest,

No you wont be able to use 3000Mah battery due to hardware limitations.
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IND Level 4 | All posts
sudharsan.216 posted on 2015/12/2 08:57
In My phone application consumes more RAM(Very Slow) during working for that i restarted my mobile a ...

Hi Sudharsan,

Please follow below steps:

1. Enable “Power saver” (Settings >Power management)
2. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)
3.Adjust sleep time and brightness (Settings > Display)
4. Boost memory when you see memory consumes is high with no app running,
5. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager.
6. check for latest ZenUI/3rd party Apps update.
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IND Level 4 | All posts
pradeepnegi01 posted on 2016/1/2 11:14
Too many errors comes with Zenfone "Network Error" is the latest problem i m facing.

Hi Pradeep,

Please check below steps:

1. Recommend customer to use only micro SIM and not cut SIM.
2. Check whether SIM setting is activated or not (settingàDual SIM card setting à inserted SIM is selected or not)
3. Check for latest FOTA update,
4. help to check unit in safe mode: https://www.asus.com/support/FAQ/1005163/
5. if working fine in safe mode perform factory reset,
6. Cross test SIM in another unit.
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IND Level 4 | All posts
drgm posted on 2015/11/4 00:39
I am having issues with installing apps in zenfone 2laser.Whenever I reboot the apps get uninstalled ...

Hey have you checked whether the APP's which are getting uninstalled are they on SD card make sure those APP's are on internal memory also format your SD card in FAT32 format.
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IND Level 4 | All posts
shekhar.adi posted on 2015/11/4 18:48
Dr. Zen Please give some solution for proximity sensor issue in zenfone 2 laser z551kl.

Check the scratch guard you are using it shouldn't cover your device proximity sensor.

Also run SMMI test to check whether the hardware is working fine.
How to Enter SMMI_TEST (test hardware)

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
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IND Level 4 | All posts
bhatsiva94 posted on 2015/11/14 08:54
After the latest updates my zenfone 2 has become slow and for the first time the message "unfortunat ...

Wipe cache partition from recovery, use auto start manager & power saver APP.
If possible factory reset your device after firmware update for a fresh start.
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