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[Other] [Service Centre ] - 12 Steps to avail the Pickup and Return Service  

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IND Dr. Zen(IN) | All posts
It's only for India , I guess...
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GBR Level 1 | All posts
Last edited by Ameya890 on 2015/10/10 18:40

Hi,

I'm using Zenfone 2 for 5 months, recently after installing new software updates (WW-2.20.**) there are few severe issues with my phone.

1. Wifi & data not working, cant connect to internet.
2. Goes in boot loop on screen lock.

I have tried factory rest & also downgrade firmware to ' UL-Z00A-WW-2.15.40.10-user' but problem persists.

Also, As I have erased my data & due to no internet, cant synchronize my google account for contacts and other things

Please provide a solution,
Looking forward to hear from Dr. Zen

Thanks
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IND Level 2 | All posts
great step  for the existing customers
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IND Level 2 | All posts
Zenfones are good, but Asus Service is not so good.
I have not returned back my Zenfone 2 even after a month passed by from its Service Centre.
So all these are fake.
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IND Level 2 | All posts
Zenfones are good, but Asus Service is not so good.
I have not returned back my Zenfone 2 even after a month passed by from its Service Centre.
So all these are fake.
Props
IND Moderator | All posts
GSD posted on 2015/10/11 17:01
Zenfones are good, but Asus Service is not so good.
I have not returned back my Zenfone 2 even after ...

Hi GSD,

Can you PM me your details like your Model no, Serial number and RMA number
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Nice step ASUS.... really appreciate you.... thanks for this
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IND Dr. Zen(IN) | All posts
Veey bad service...of service center
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IND Dr. Zen(IN) | All posts
They do not pick ur phn....very bad service by service center they keept my mobile for 1month only for small minor defect in software wich i broght it back and done at home only...harslu took 1hrs to repair my phn...
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IND Level 2 | All posts
TSD_ASUS posted on 2015/10/16 12:47
Hi GSD,

Can you PM me your details like your Model no, Serial number and RMA number

After 2 months of struggle with you guys, I am getting a replcement
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