Release Note
ZenTalk

[Replied] [System] Zenfone can't boot up

124 4
Jump to specific floor
Latest Post
Dromandus POL Level 1 | All posts
ASUS 5 Bug Report
Model: ZE620KL
RAM: 4G
Firmware/APP Version: the last
Frequency of Occurrence: still
Rooted: No
APP Name: -
Screenshot: -
hello,


I have problem because I restarted my Zenfone 5 and now My Phone shows only Zenfone on screen and not boot up.

I tried few times to restart by presing buttons but Phone can't boot up and always stop on Zenfone.


Any advice, please.


I cleared also wipe cache but without help

Regards


Props
Dromandus POL Level 1 | All posts
I forgot add that when I left phone on this situation for kong time than I boot up about after 30 min. Now I afraid to restart my Zenfone

Props
TWN Moderator | All posts
Dromandus posted on 2020/2/9 15:52
I forgot add that when I left phone on this situation for kong time than I boot up about after 30 mi ...

Hi Dromandus,

According to what you have described, we would advise that you have the unit sent in for an assessment and servicing where necessary.
The link below will help in finding your local service center: https://www.asus.com/support/Service-Center-All-Countries/
Props
Dromandus POL Level 1 | All posts
Thanks I AM going to do that. I hoped about non format result and service
Props
Dromandus POL Level 1 | All posts
I made factory reset like service center wrote me. Now it looks that everything is ok.
Can You write me yet, what did this problem ? and how to avoid such situations.

Regards
Props
Advanced mode
You need to login first Login | Register Now

Points policy of this forum

Level 1
Posts18 ZenCredit15 Points42 best answer0

wishes

Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm