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[More Information Needed] [App] Messenger

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bond007ria8 USA Level 2 | All posts
ASUS Max Bug Report
ZF Model: ZB633KL
RAM: 1G
Firmware/APP Version: Pkq1. Ww
Frequency of Occurrence: Daily
Rooted: No
APP Name: Messenger
Screenshot: -
After an update some time ago, my messenger does not work, the sound is no longer there, but if I keep the app open, then I will hear the sound, once app is closed the app goes back to silent, the only way I know I have a message is to look at notification light, please fix this issue
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TWN Moderator | All posts
Hi bond007ria8

What's your phone’s firmware version (Settings > About phone> Build number)
Please kindly provide me your messenger version.
Does this problem appear when you in another app?

Please help to confirm, thank you
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