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Display problem of ASUS Notebook

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jbyd USA Level 1 | All posts
[h1 class="title" style="padding-bottom: 0.4em; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 300; font-stretch: inherit; font-size: 2.4em; line-height: 1.2em; font-family: "Segoe UI", "\\5FAE軟正黑體", "Microsoft JhengHei", Arial, "\\65B0細明體"; vertical-align: baseline; box-sizing: border-box;"]Display problem of ASUS Notebook

If you have display problems of Notebook, please refer to the cases below and its solution

Possible reasons that cause broken/ blurred/sparkling image are :



1. Driver of Graphic card is not installed/  edition out-of-dated / wrong edition

a.  Do you update the driver of graphic card before image problems happen ? If YES, it's much possible caused by the updated driver.

    We suggest you use the same driver as the one on ASUS site. Although some vendors of  graphic card issued the latter edition but they might not pass its compatibility test.

b. If you haven't updated the driver for graphic cards before dysfunction happens, we suggest you check if there is any new driver for graphic cards on ASUS official site.

    [Start] -> [Control Panel] -> [Device manager] , click [Propertyies] to checkl the Driver Version



As for how to download the Graphics Driver , we suggest you refer to the 5 steps introduced in  Hot keys on ASUS notebook are not functional and working and download Graphics Driver on ASUS official site accordingly.



Attention : Some models possess both two graphic cards ( integrated & dedicated graphic cards , such as Intel & Nvidia) and can view in Device Manager.

Please confirm they are updated to the lattest version





2.  Memory abnormal or compatibility problem

Have you changed/ expanded memory before its dysfunction ? We suggest you resume to its previous allocation.



3. Application

Do you have display problems when you execute some specific programs/ applications , such as the games or image processing software which occupies more system sources when it's running ?

Suggested solution :

a. Update the driver for graphic cards

b. Check the hardware requirement to execute this software (from the official site of software)



Other FAQ and Solution

1. Image appears when you start up the notebook but  NO image (blank) after it enters desktop

You are able to see the welcome page of Windows when you start up but  it turns totally black after its enterance to desktop. The cause usually results from the driver of graphic card.

We suggest you try to enter the Safe Mode with this reference - How to enter [Safe Mode] if I can't enter the system?

In Safe Mode, try re-installing the driver of graphic card. As for how to download the Graphics Driver , we suggest you refer to the 5 steps introduced in  Hot keys on ASUS notebook are not functional and working and download graphic driver on ASUS official site accordingly.

2.  NO image (blank) after you start up

Please refer to this link : Troubleshooting - If you cannot turn on the ASUS laptop for your solution



3.  NO image show on external monitor

a. Switch by hot key (Fn + F8 )

b. Replace with shorter cable for monitor. Some cables might have problems with signal weakening , especially the VGA(D-SUB) cables with analog signal



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