Release Note

[Replied] [System] After update to Android 10 SIM is not detecting.

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philipsntpc IND Level 1 | All posts
ASUS 5 Bug Report
Model: ZS621KL
Firmware/APP Version: WW_user_100.04.44.98_20191115
Frequency of Occurrence: Continuous
Rooted: No
APP Name: Android 10
Screenshot: -
Last edited by philipsntpc on 2019/12/5 20:43

After update to Android 10, my phone is not detecting SIM. SMMI test result for SIM is Pass. Have done factory reset still problem is persisting.
TWN Moderator | All posts
Dear all,
Please kindly send your device to service center for such issue.
Sorry for any inconvenience caused.
Thank you in advance
philipsntpc IND Level 1 | All posts
The problem of SIM not detecting after FOTA to update Asus 5Z is being faced by many users. It's pathetic that after update we have be after service centre to get our device repaired on our cost for no fault of us.
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