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[Replied] [System] Pathetic ASUS 🤷🏻‍♂️ never expected this as m user frm1st gen

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amitgarde3 IND Level 5 | All posts
ASUS 5 Bug Report
Model: ZS620KL
RAM: 6G
Firmware/APP Version: Android 10
Frequency of Occurrence: Never
Rooted: No
APP Name: -
Screenshot: -
For zenfone 5Z no one has got any FOTA in india its been 7 days since release of android 10 please take a look into zenfone 5Z discussion section as well many users are frustated but no one is there to help us out nor in old forum nor here only at the time of beta teasting u used to reply users why not after release also as android 10 is release why dont u open up 5Z DISCUSSION SECTION here as we users will get easy accesses to problem solutions from all u mods also INDIA ASUS posted socially everywhere that official android 10 is now available but non of the user got it via FOTA

Was this a marketing strategy to gain media attention ???  



Also take a look on ASUS WEBSITE TO TRY MANUAL UPDATE BUT EVEN THERE IS NOTHING TO SHOW UP ABOUT ANDROID 10 FIRMWARE atleast u would have uploaded full firmware on website so that it may be easy for all users to access those who cnt wait for fota also many users those who have updated they did it manually via diffrent platforms like telegram or 3rd party websites but AFTER ANNOUNCEMENT WHY ASUS IS NOT EVEN REPLYING NOR UPDATING FIRMWARE ON WEBSITE ALSO ZENCARE ONLINE SUPPORT EXECUTIVE ARE NOT KNOWN ABOUT RELEASE THEY SAY NO ANY FIRMWARE IS RELEASED YET FOR 5Z  

What kind of service is this USERS ARE FRUSTED CHECK FANCHAT SECTION IN OLD ZENTALK AND EVEN HERE EVERY MOD IS SILENT 🤷🏼‍♀️ THATS PATHETIC ASUS

m user since 1st gen for asus never exprinced such kind of FOTA issues or anything for any new android versions but this time EVEN AFTER WAITING FOR A WEEK USERS ARE NOT GETTING FOTA AND WEBSITE HAS NO NEW FIRMWARE AS WELL FOR MANUAL UPDATE plz suggest US WHAT SHOULD WE DO? 🤷🏻‍♂️😥😔

Frusted 5Z USERS WE KNOW OUR SUPPORT IS ABOUT TO END VERY SOON BUT THAT DOESNT MEAN YOU IGNORE US AS WE ARE THE REASON FOR TO APPRECIATE UR TECHNOLOGY AND TRY THEM IN OUR LYFSTYLES 😓
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I am also waiting for the update
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IND Level 3 | All posts
Last edited by bhanuprakash_p on 2019/12/4 09:27

Hello everyone,

lets take this twitter.. Raise your concern on twitter and tag @ASUSIndia @sharmadinesh.


i have already started. https://twitter.com/this_is_bhanu_p/status/1202080628973428737?s=20
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IND Level 3 | All posts
Please find below the Asus server link to download Android 10 firmware.

https://dlcdnets.asus.com/pub/AS ... .04.44.98-user.zip?
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TWN Moderator | All posts
Dear all,
Please refer to below link
https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_Download/
Thank you for your patience.
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IND Level 3 | All posts
It's not update but downgrade ,all good features of 5z from zenemoji PageMaker, beauty,selfie master,AI charging etc are removed in android 10,only a fool would update 
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