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[Read] Album art on lock Screen.

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ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: Android Pie
Frequency of Occurrence: All the time
Rooted: No
APP Name: Google Play Music
Screenshot:
Google play Music app has a feature of showing album art in the lock screen background. I have enabled this option from the settings of Play Music but it's not changing anything in lock screen wallpaper. I think it's firmware issue. Kindly fix this issue .
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Last edited by Selena_ASUS on 2019/11/21 14:33

Hi dkarya.delhi.uk

Please help to confirm your model again.
What'syour phone’s firmware version (Settings > About phone> Build number)
Please kindly try to uninstall updates Google Play Music and clear data
(settings > apps & notifications > app info> app> storage & memory >clear data and cache.

Thank you


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Last edited by dkarya.delhi.uk on 2019/11/25 21:12
Selena_ASUS posted on 2019/11/21 11:30
Hi dkarya.delhi.uk

Please help to confirm your model again.


I have attached an screen shot for details of the phone and tried the suggested settings but nothing works. Kindly resolve this issue.
Screenshot_20191125-213345138.jpg
Screenshot_20191125-213349306_1.jpg
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