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[Resolved] [Power/Battery] Fast charging not supporting

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facefin26 IND Level 1 | All posts
ASUS 6z Bug Report
ASUS6 Model: ZS630KL
RAM: 6G
Firmware/APP Version: Android 9
Frequency of Occurrence: Occuring always
Rooted: No
APP Name: -
Screenshot: -
I tried to charge my phone but fast charging is not supporting even I tried factory reset option

Kindly help me in this it's only been a 2 months I brought this phone
Screenshot_20191016-192711575.jpg
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IND Level 3 | All posts
   This reply is the best answer.   
It might be due to the charging cable or adapter defect.
You can change the both and check.
Visit nearest service centre to replace with the new Adapter or cable which is defect.
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