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[Read] [Power/Battery] Phone is shutting down automatically

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Last edited by mraghubalaji on 2020/1/5 15:24

My phone is also also having the same issue.

Model :  ZenFone Max Pro (M2)(ZB630KL)
Firmware :  PKQ1.WW_Phone-16.2017.1912.072-20191125
Android Version : Android 9 Pie

Getting switched off around 10 times a day(randomly)
Getting  switched off while on call(occurs randomly)
Battery percentage flipping

Have tried factory reset and firmware update. Is there something I must try before taking it to service center?

My phone is under warranty. Has anyone got a resolution? Did service center fix this issue??
Any information will be helpful. Thank you
Yess i am now facing this problem
Android 8.1.0 doesn't have bug ...... android 9.0 has bug thats way phone is switched of automatically......i brought my phone after this problem to service centre ,,they told me that this problem is just for android 9.0.....they downgraded my phone to8.1.0......after that my problem is fixed
hey there,
i am also facing the same problem..
i've done safe mode..., factory reset 3..4 times.., update to androd 10...
but no solution
I use aus max pro m2 and same thing happening with me phone is geetting off during calls , while pushing power or volume button sometimes even tapping on the screen lead it to shutting down its really irritating ..,
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