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[Resolved] [App] Jio Music App closing/stop playing randomly

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bhanuprakash_p IND Level 3 | All posts
ASUS 5 Bug Report
Model: ZS620KL
RAM: 6G
Firmware/APP Version: Music
Frequency of Occurrence: Always
Rooted: No
APP Name: JioMusic
Screenshot: -
Jio Music App closing/stop playing randomly.
If playing songs through earphones, after sometime app will stop.

Any solution?

Haven't tried in Latest update. Will try. In meantime anyone please suggest some solution
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IND Moderator | All posts
Hi Bhanuprakash_p,

Try the latest firmware and check once.

Clear cache and data for jio.

Do you face the same issue with another music player?
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bhanuprakash_p IND Level 3 | All posts
bit_asus posted on 2019/3/22 13:56
Hi Bhanuprakash_p,

Try the latest firmware and check once.

Hi @bit_asus...

Thank you. I figured out actual problem.
Restriction on background battery usage caused the problem. Now everything fine. Thanks
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IND Moderator | All posts
Thank you for your feedback.
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