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[Resolved] [App] Asus zentalk community is crashing when the app is navigated to Release Notes

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maiya.raviraj IND Level 2 | All posts
ASUS 5 Bug Report
Model: ZS621KL
RAM: 6G
Firmware/APP Version: Latest
Frequency of Occurrence: Everytime
Rooted: No
APP Name: Asus zentalk community
Screenshot:
Hi,

When the zentalk community app is navigated to Forum--->Release Notes the app will crash with attached screenshot. Please fix it asap. Please note it is happening with latest update only. It is perfectly working in previous version.

Thanks and Regards
Raviraj
Props
IND Level 2 | All posts
It has been that way for long time. Not fixed. I suggest you go to Web version of forums on chrome or any other browser. 
Props
IND Moderator | All posts
Hi Maiya.raviraj,

Can you mention your firmware version?

Did you clear cache and data for zentalk?

We will try to duplicate this issue and check.
Props
maiya.raviraj IND Level 2 | All posts
bit_asus posted on 2019/3/22 14:03
Hi Maiya.raviraj,

Can you mention your firmware version?

Latest version -90.11.162.45.
I also tried with clearing cache and reinstalling the app. But no luck.
Props
IND Moderator | All posts
We will check this and get back.
Props
IND Level 2 | All posts
This has issue been for long time.
Props
IND Moderator | All posts
Can you record a video for us as we are unable to find the issue.

Please upload the video on asus web storage and share is the link.
Props
maiya.raviraj IND Level 2 | All posts
Props
maiya.raviraj IND Level 2 | All posts
bit_asus posted on 2019/3/28 15:44
Can you record a video for us as we are unable to find the issue.

Please upload the video on asus w ...

https://www.asuswebstorage.com/n ... A5BC325F6FCAE9CCCFW
Props
IND Moderator | All posts
Thank you for the response.

We have highlighted this to our team.

Please give some time for investigation.
Props
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