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[Replied] Mic going mute all the times

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kkokay07 IND Level 1 | All posts
ZenFone2 Bug Report
Model: -
RAM: -
Firmware/APP Version: -
Frequency of Occurrence: -
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Callers are not hearing my voice
All the time I have to turn on speaker so that they hear me.
Please help me to solve the problem.
IND Moderator | All posts
Hi Kkokay,

This could be due to the hardware issue.

Please run smmi test.

Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST

If the device fails the test, visit the service center.
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