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[Resolved] [Mobile Desktop Dock] New system update on ROG phone ruined mobile desktop dock perspective control.

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Hello Jei_ASUS
 I am also facing the same issue , when can we expect the update to be released ? Any tentative dates?
TIA

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IND Level 1 | All posts
Im facing same problem with desktop dock. Using Logitech mouse n keyboard, please guys its really inconvenient to play it on mobile when we own the dock.
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maenard.vistal PHL Level 1 | All posts
To minimize the issue while using the dock. Use mouse with 1000hz polling rate and sensitivity not more than 200. I'm using G903 mouse while using PUBG mobile. I hope this helps for temporary while waiting for the fix. 
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TWN Moderator | All posts
Last edited by Jei_ASUS on 2019/4/25 15:23
pritisha.dhavale posted on 2019/4/19 23:17
Hello Jei_ASUS
I am also facing the same issue , when can we expect the update to be released  ...

Hi pritisha.dhavale,

This issue of perspective control while using Mobile Desktop Dock and Professional Dock is expected to be improved through an upcoming firmware update.
Sorry, we're afraid we are unable to share the dates at this moment, but we will notify you once the firmware update is released.
Thank you for your patience and understanding.

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KWT Level 1 | All posts
Hi i have same issue game genie 5.1.1.34_190221 


Pubg  


I tested low sentivity high it same and it jitter like so fast 0.12


I have video to prove it 

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KWT Level 1 | All posts
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TWN Moderator | All posts
oranblock posted on 2019/4/26 19:24
https://www.asuswebstorage.com/navigate/a/#/s/02CA17E48EAC4ECB9B9C2133D6B414664   

Hi oranblock,

Thank you for your video.
We're afraid we do not have access to your video though.
Is your problem the perspective control may be stuck for a slight second?
What game are you playing?
Thank you
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TWN Moderator | All posts
Hi all,

A new firmware update WW-15.1630.1903.89 has been released and improved the perspective control issue while using Mobile Desktop Dock and Professional Dock.
You may update to the latest firmware by checking update in Settings > System > System updates.
If the problem is not improved, please let me know.
Thank you and have a nice day
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CHL Level 1 | All posts
Jei_ASUS posted on 2019/5/7 02:50
Hi all,

A new firmware update WW-15.1630.1903.89 has been released and improved the perspective con ...


thanks for solving the problem, now everything is fine.
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TWN Moderator | All posts
betrax3165oc5d posted on 2019/5/8 09:19
thanks for solving the problem, now everything is fine.

Hi betrax3165oc5d,

Thanks for your feedback. You're welcome
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