Release Note

[Replied] [Power/Battery] Battery draining issue

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hariprasadpo75 IND Level 2 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
Firmware/APP Version: 4.4.78
Frequency of Occurrence: After second FOTA update
Rooted: No
APP Name: -
I'm not getting a full day battery even I'm using average without any huge apps .. how to fix this
IND Level 1 | All posts
5000 MH Battery drain very fast even if we are not using any app..
IND Moderator | All posts
Hi Hariprasadpo75,

We need your help to capture a log file from your device to understand the root cause of battery issue.
Please help to download log tool APK and SOP from below given link and help to duplicate the issue.
Just follow the instructions and capture the log. The captured file should be sent to us. You will need to send us the link of the web storage containing that file you have captured. If you are still unable to do so, you may ask your friends to help you who are technically sound. ... EBB0FCABFE706BC2A14 ... 679AA3D218A13D5CC54

You also need to answer the below questions while you capture the Log.

How much battery drains under Idle mode?

How about the setting of WiFi/4G/GPS/BT or airplane mode?

How much is the battery level at the beginning and the end? And, How long?

Provide the screenshot of Battery usage and application usage in the setting.       
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