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[Replied] [Service] Speaker Mode

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skaur1529 IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: Updates
Frequency of Occurrence: Always
Rooted: No
APP Name: Speaker Mode
Screenshot: -
Peopel can't hear my voice when I talk on speaker mode. The sound level is too low whether it's a simple call or a WhatsApp video call
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IND Moderator | All posts
Hi Skaur1529,

You can confirm the hardware issue by performing SMMI test by follow the below steps.

Open Calculator --> press " .12345+="--> Check the hardware functional by "Single test" or "Test All" option

Also you can confirm your current speaker issue in "safe mode"

How to enter in safe mode When device power is on:

1.      Long press power key.

2.      Tap and hold “Power Off”.

3.      Tap “OK” of Reboot to Safe Mode window.


4.      “Safe mode” reminder appears on the lower-left of home screen.



How to Exit Safe Mode ?

Restarting your device. Your device will now be exit safe mode.
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