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[Replied] [Power/Battery] The battery drain is so much high

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ZenFone 4 Bug Report
ZF Model: ZB630KL
RAM: 4G
Firmware/APP Version: 15.2016.1812.179
Frequency of Occurrence: Very often
Rooted: No
APP Name: Whole device
Screenshot:
I have used 5000maH batteries smartphones before , battery experience were awesome in them , I recently bought Asus Zenphone max pro m2 in India and updated it to latest firmware , it took me no time to notice battery drain is so high on very low brightness and hardly any heavy usage most time spent is on normal browsing or listening to song , other than that I do nothing on phone.
Screenshot_20190120-003440.png
Props
IND Level 2 | All posts
Same problem in my mobile also..
Props
IND Moderator | All posts
Hi Navneetvikramtey,

We are unable to duplicate this issue in our ZB630KL device.

However ,We need your help to capture a log file from your device to understand the root cause of battery issue.
Please help to download log tool APK and SOP from below given link and help to duplicate the issue.
Just follow the instructions and capture the log. The captured file should be sent to us. you will need to send us the link of the web storage containing that file you have captured. If you are still unable to do so, you may ask your friends to help you who are technically sound.

https://www.asuswebstorage.com/n ... 5A8ACB1C9E557F83A5W

You also need to answer the below questions while you capture the Log.

How much battery drains under Idle mode?

How about the setting of WiFi/4G/GPS/BT or airplane mode?

How much is the battery level at the beginning and the end? And, How long?

Provide the screenshot of Battery usage and application usage in the setting.
Props
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