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[Replied] [App] Dialer app

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ZenFone 4 Bug Report
ZF Model: ZB630KL
Firmware/APP Version: OPM1.WW_Phone-15.2016.1810.155-20181116
Frequency of Occurrence: no
Rooted: No
APP Name: Phone app(dialer app)
Screenshot: -
Last edited by narik.trs on 2018/12/21 18:54

In dialer app(phone app)--->app info---->permissions we can see telephone instead of phone due to that my amazfit band is not able to disconnect the calls.

My wife has ASUS max pro m1 where it works perfectly.

The only difference between i found is Phone and Telephone.

Can anyone confirm what is in your phone(phone or Telephone)

IND Moderator | All posts
Hi Narik.trs,

We are unable to duplicate the issue as we found "Phone" only in our ZB630KL Model.
You can share the error screen shot for mentioned query.

However, please try with update your device firmware version.

Process to Manual Update Firmware -:
You can also go to ASUS official website to download newer firmware and instruction manual.

    Please make sure the firmware SKU you download is conformed to what on your phone, eg., WW -> WW, CN -> CN, TW -> TW. Incorrect SKU will lead to update failure.
    You can not change the SKU from one to another, eg., WW -> TW, and also can not downgrade your firmware, eg., V2.20.40.13 -> V2.19.40.18.
    During update process, please charge your phone with AC adaptor or make sure the phone has at least 15% battery life.

Steps for update:
1. Go to "Need Help?" page of ASUS official website to download ZIP file of firmware.
    Note: Double click the ZIP file after downloading is completed. If the content is another intact ZIP file (as shown in red on picture below),
              please upzip the file again.
             If the content is not an intact ZIP file (as shown in yellow), you do not have to do anything.
             Close the ZIP file after check.

2. Connect your phone with PC via micro USB cable, and copy the ZIP file to the root directory of internal storage of phone.

3. Detach micro USB cable from the phone to make the notification for firmware update poped up on status bar.

4. Tap "System Update File Detected..." and follow steps to update firmware.

Note: Steps or photos shown above may have variation by different models.

For some upgraded versions that have great difference, e.g., from Jelly Bean (Android 4.3) to KitKat (Android 4.4),
you may need to upgrade to a "bridge version" in advance to proceed.
Please see picture below for example.

zenfans_PK2O posted on 2019/1/22 19:15
Hi Narik.trs,

We are unable to duplicate the issue as we found "Phone" only in our ZB630KL Model.

Can you share me the screenshot of phone app permissions page
Can anyone share me the screenshot of phone app permissions page
This is my phone app permission page.
Did anyone notice why it is "telephone" generally all the phones has "phone"

IND Level 2 | All posts
Even i am also getting the telephone only. I dont see phone permission option. Why its wierd some ppl are having telephone instead phone
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