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[Replied] [System] "PIN is required for additional security"..

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petrinagrace MYS Level 1 | All posts
ZenFone 3 Bug Report
Model: ZE552KL
RAM: 2GB
Firmware/App Version: max 3
Location: Malaysia
Frequency of Occurrence: -
Rooted: No
App Name: -
Screenshot: -
Description: "PIN is required for additional security".. why can't i unlock my phone.it doesnt say forgot pin
Last edited by petrinagrace on 2018/12/17 17:21

hi newbie here. why does my phone suddenly says PIN is required for additional security even tho i use fingerprint. it was fine before. that morning it was fine then... came evening it couldn't open after entering the pin numbers.. how do I unlock it or bypass it without erasing data in the phone?


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MYS Moderator | All posts
Hi petrinagrace,

You may refer this thread shared by our ZenFans: https://www.asus.com/zentalk/thread-50501-1-1.html
Props
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