Release Note
ZenTalk
12Next

[Replied] [Signal/ Connection] Volte Issue on Zenfone Lite L1 (ZA551KL)

6736 18
Jump to specific floor
Latest Post
ashking124.ag IND Level 1 | All posts
ZenFone 4 Bug Report
ZF Model: ZE554KL
RAM: 2G
Firmware/APP Version: Latest
Frequency of Occurrence: 23456
Rooted: No
APP Name: None
Screenshot: -
Posting in this forum as didn't find separate thread for Zenfone lite L1

So i recived my Lite L1 today
Installed jio sim booted the phone and saw volte icon missing.

Then checked settings and all and avolte was enabled , but not working

I did every possible troubleshooting from my end like , changing sim slots , sim , running in safe mode etc but no luck

Then i checked the Flipkart  user reviews
For this product and shocked to know that  more than 80% users are faing this issue or almost all usrrs

So basically its a manufacturing defect i guess and also i have updsted to latest software update but volte is not at all working.

Please help me regarding this , how o fix this issue. I didnt expected this from asus
15420315903061593781472.jpg
Props
IND Level 1 | All posts
I am also facing the same issue replaced the phone once but same problem found in replaced set.... Visited to asus service center they told me its a hardware problem...
Props
IND Moderator | All posts
Hi Ashking124,

Version WW_Phone-15.07.1810.24 is the latest for ZA551KL. Update and check.

VoLTE works well on our device.

Check if the same sim has issue with another device.

If you still face the issue, visit the service center.

http://www.asus.com/in/support/Service-Center/India
Props
IND Level 1 | All posts
Returned tha mobile and now get redmi 6A and happy with that....
Props
IND Level 1 | All posts
It showing volte... But while calling video call from jio sim to jio sim not enable... It showing set in video call option... After enbale lte  it showing same error.. please gudie me how to slove the problem
Props
IND Level 1 | All posts
Last edited by jineeshjames on 2019/1/22 19:43

I also face the same VOLTE issue, Even after the update of latest software doen today with Build number WW_phone-15.07.1901.32.
Now what to do ? how to fix the issue ? When we can get a fix from Asus ?
Props
IND Level 1 | All posts
Is there any fix for this problem. I changed the smsc number also still not able to send sms
Props
IND Level 1 | All posts
Hi guys


Is volt issue resolved?
Props
IND Level 1 | All posts
jineeshjames posted on 2019/1/22 19:42
I also face the same VOLTE issue, Even after the update of latest software doen today with Build num ...

Hi buddy Is your issue resolved?
Props
IND Level 1 | All posts
Zenfone lite l1 can support Jio native video calling
Props
12Next
Advanced mode
You need to login first Login | Register Now

Points policy of this forum

wishes

Archiver|Mobile ver.|

Fast reply Top Return to list
Share by pm