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[More Information Needed] [Screen/ Touch] Screen Touch Not Responsive (Lagging A lot)

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chorath.my MYS Level 1 | All posts
Bought this phone on Thursday, start using on Friday. Immediately found touch problem every time since then. Tried factory reset but still the same. This is my 3rd ASUS phone even though I find other brands quite attractive. My old ZenFone 3 Max had never given this problem. Why so difficult and having issues?

I would like to repeat if you still need details of the problem = the screen of my new ZenFone 4 Max not responding smoothly as is showing a lot of lags and not responsive on all screen/app.
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MYS Moderator | All posts
Hi chorath.my,

Just checking, have you updated to the latest firmware? Appreciate if you can provide information below for record purpose:

Model:
ROM/RAM:
Current firmware number:
Have you ever rooted this phone?:
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