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[Replied] [Power/Battery] Phone not charging.

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jordan4gogov BGR Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: WW_2.20.40.198_20160930
Frequency of Occurrence: Often
Rooted: No
APP Name: -
Screenshot: -
Phone doesn't charge with the cable provided by ASUS, if so, fast charging doesn't work. I changed cable, it stops sometimes, but im pretty sure its not because of it. Im sure i have busted the charging port. How much did it cost for you to repair it in Asus Service?
Props
TWN Moderator | All posts
Hi jordan4gogov,

(1.) Kindly check if this issue still exists after upgrading to the latest firmware version: WW-4.21.40.352.
(2.) For repair charges, kindly visit our service center: https://www.asus.com/support/Service-Center-All-Countries/

Thank you!
Props
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