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[Replied] [Signal/ Connection] OTG and drone spark

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felipedadam RUS Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: WW_4.21.40.352_20170623
Frequency of Occurrence: -
Rooted: No
APP Name: -
Screenshot: -
Hello everyone,

I'm trying to connect my Zenfone 2 to my spark via OTG with no sucess so far...
I use otg cable with my pendrive and it works fine.

When I try to connect the spark RC to my zf2, my phone starts to charge and do nothing, any ideia on how to do it to work?


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TWN Moderator | All posts
Hi felipedadam,

Thank you for your inquiry. In order to verify this issue, may I have the following information:
(1.) The brand and model of your device "spark RC" that cannot be connected
(2.) Does any message appear when unable to connect
(3.) What message appears when successfully connected

Thank you
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felipedadam RUS Level 1 | All posts
1) The brand is DJI.
Model: DJI Spark vou more combo.


2)No...my phone just start charging.


3)No sucessfully connect via OTG cable so sar...only via Wi-Fi



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TWN Moderator | All posts
felipedadam posted on 2018/8/17 07:43
1) The brand is DJI.
Model: DJI Spark vou more combo.

Hi felipedadam,

We have passed this case on to our tech team. Kindly wait for reply.
Thank you!
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TWN Moderator | All posts
felipedadam posted on 2018/8/17 07:43
1) The brand is DJI.
Model: DJI Spark vou more combo.

Hi felipedadam,

Sorry to inform you that ZenFone 2(ZE551ML & ZE550ML) supported OTG devices include USB Keyboards, USB Mouses, and Flash Drives. Please know that other devices may be uncompatible. Kindly confirm with vendor prior to purchasing.  
Thank you!
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