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[Replied] Play store issuse

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viku IND Level 2 | All posts
      I am using Asus ZenFone 4 selfie (ZD553KL)
  I am facing a problem so long time play store download issues of not downloading.Already number of times submit device to the service center it will do OS and replace A M/B board also .but no use.still problem as be existed.replace my device.
IND Level 4 | All posts
Bhai tmhare phone ka temperature kitna hota h normal use me
Do check your internet connection. may be it's due to weak internet connection. Download apps one by one.
IND Level 3 | All posts
Login with a different Google account on your phone and then try to update the apps.

After trying this please reply back here.

OTHERS Level 6 | All posts
Go to Settings => Apps => 3 dots top right corner => Reset App Preferences.

Check whether the issue persists.
Yes in settings go to battery optimization  and then click on 3 dots reset app preferences it will sorted out your issue.
IND Moderator | All posts
Moved to Discussion Section

IND Moderator | All posts
Hi Viku,

Make sure your wifi connectivity has good strength.

This is not the device issue.

Please follow below steps and response to Google.

If the problem still persist, please suggest the end user feedback to Google.

Make sure you allow Gplay from restricted apps

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