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[Resolved] [App] Facebook keeps loading

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Joseph Lee TWN Level 1 | All posts
ZenFone2 Bug Report
Model: ZE551ML
RAM: 4G
Firmware/APP Version: WW_4.21.40.352_20170623
Frequency of Occurrence: 2016.05.01
Rooted: Yes
APP Name: Facebook
Screenshot: -
Hi,
Since Facebook was updated it keeps loading and then eventually crashes. Is there a way to roll it back to previous update?
Thanks
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TWN Level 1 | All posts
Me too, same issue.
What can we do?
Props
TWN Moderator | All posts
Dear all,

Are you talking about stuck at starting-up section?
Could you take a screenshot of loading?
Have you tried reinstalling the app?

If the problem persists, please show me Facebook version.
Thank you
Props
TWN Moderator | All posts
Dear all,

Is the Facebook version 161.0.0.35.93?
If yes, please go to settings>apps>all>Facebook>menu(on the upper right corner)>uninstall update)

We have reported this problem.
Thank you
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PHL Beta Tester | All posts
Just read this now... I already posted new thread for this one haha...
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PHL Beta Tester | All posts
update is not compatible for this device.
Screenshot_20180301-183854.jpg
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PHL Beta Tester | All posts
FYJ_ASUS posted on 2018/3/1 18:38
Dear all,

Is the Facebook version 161.0.0.35.93?

After doing this.. I can no longer use the app at all hahaha... should I need to download the later version of the this app?
Screenshot_20180301-190514.jpg
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PHL Beta Tester | All posts
I tried the 2 lower versions of the app and the problem is still there lol.
Update me once the issue resolved.
back to facebook lite for now lol!!!!
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TWN Moderator | All posts
caren15delacruz posted on 2018/3/1 19:07
After doing this.. I can no longer use the app at all hahaha... should I need to download the late ...

Hi caren15delacruz,

Please follow the instruction to press the update button on this page.
Then check again.

If the problem persists, please show me the FB version and system version
Thank you
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PHL Beta Tester | All posts
FYJ_ASUS posted on 2018/3/2 11:47
Hi caren15delacruz,

Please follow the instruction to press the update button on this page.

This is working for me: https://m.facebook.com/android_u ... hc_location=ufi
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