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[More Information Needed] [Camera] Primary cam cannot focus after upgrade to 7.0 android

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ocelot_29 MYS Level 1 | All posts
ZenFone 3 Bug Report
Model: ZE552KL
RAM: 4GB
Firmware/App Version: Android 7.0
Location: Johor
Frequency of Occurrence: Camera
Rooted: No
App Name: Camera
Screenshot: -
Description: Camera cannot focus
Pls fix this
P_20180126_172100_vHDR_Auto.jpg
Props
TWN Moderator | All posts
Hi  ocelot_29,

Good day.
Is your firmware version on WW-14.1010.1711.64? (settings > about > software information> build number)
Please kindly try to restore camera app. (settings> apps > camera > storage > clear data and cache)
Please kindly test it under safe mode for a check. (  https://www.asus.com/support/faq/1005163 )

Thank you.
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