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[Resolved] [Sound] Squeaking noise during calls

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carthik IND Dr. Zen(IN) | All posts
Hello devs!
Since  2 months there  is a lot of problem  with making calls  from phone as the receivers  report bad squeaking  noises  while talking  and can't hear  properly. This happens even while recording videos . I didn't  have problem  before that. Asus  please fix this. I really  want the old zenfone  back. Loving lollipop!
Thanks
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IND Dr. Zen(IN) | All posts
   This reply is the best answer.   
Do factory reset and clear partition cache to solve the problem. If the problem persists after performing those please visit nearer service center to checkup hardware issue.
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BRA Level 1 | All posts
I can confirm this, people says the same about my calls.  I'll not do a factory reset without sure that will solve.
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BRA Level 1 | All posts
Any way done factory reset and problem not solved
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carthik IND Dr. Zen(IN) | All posts
Last edited by carthik on 2015/6/20 22:20

Problem was not solved even after factory reset.I dont feel like it is a hardware problem becoz it was alright in kitkat for 2 or 3 months .After  the 40.44 kitkat update i got this problem and it continues in lollipop.Many of my friends also have the exact same problem .So its probably a software issue.Please release a soft bug fix for mic.This is  how it sounds https://soundcloud.com/karthik-ga/zenfone-5-mic. i recorded with Asus sound recorder and this is how it was to reported by the reciever end.
regards,
carthik
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carthik IND Dr. Zen(IN) | All posts
anirbanmid posted on 2015/6/9 21:20
Do factory reset and clear partition cache to solve the problem. If the problem persists after perfo ...

no it does not solve the problem
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IND Dr. Zen(IN) | All posts
carthik posted on 2015/6/24 08:57
no it does not solve the problem

Please visit nearest service center for hardware checkup.
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